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Journey Map Templates

Journey map templates are essentials to help you start your journey map. To help you create your first journey map, we have created built-in templates that you can choose from and customize to better suit your needs. These templates are to help you get started with your map if you don't know where or how to start. For each level, we have a template that you can use right away.

When you create a new journey map, the last option on the journey creation page is the template option. We have the following templates below:

  • CX + Template
  • Service Blueprint + Standard
  • Service Blueprint + Advanced

You will be able to see a short description of these templates when you select them one by one. 

Choose the best template that suits you and get started in creating your journey map!